Q. Is there a venue hire fee for Level Fourteen
A. In all of our standard packages, room hire is included. There may be a venue fee to hire the room for your special event if you do not choose one of the existing packages.
Q. Can I reserve a function date while I make up my mind?
A. Yes, you can tentatively reserve a booking date. We can hold your booking for up to 2 weeks. If at any stage we get another inquiry for the date you are holding, we shall contact you first about your decision, giving you first option on the date.
Q. How do I confirm a function date?
A. Function dates are confirmed by payment of a deposit together with a signed copy of our terms and conditions.
Q. Can I extend beyond the package time, eg. 5 hour function to 6 hours?
A. Functions can run up until differing times on different nights of the week depending on liquor license restrictions. Please contact an event manager to obtain additional charges.
Q. Is there a surcharge for events booked on a Sunday or public holiday?
A. There are peak season and off peak season rates along with diferent rates for Friday and Saturday nights. Charges to are all outlined in our Wedding Packages booklet. Please contact us to discuss the options.
Q. Is there a minimum spend when booking my event at Level Fourteen?
A. Yes, there is a minimum spend. Please contact an Event Manager for more details
Q. What is the minimum timeframe for an event at Level Fourteen?
A. The minimum time frame for an event at Level Fourteen is 2 hours.
Please contact an event manager to receive a formal quote.
Q. Can I bring my own beverages?
A. The premises are fully licensed therefore BYO beverages is not permitted.
Q. What are the additional charges for crew meals?
A. The additional charges for crew meals for entertainers/photographers etc are charged at $50.00 per person.
Q. Is there a different menu for children?
A. Yes, there is a selection of menus available for children under the age of 12 charged at $40.00 per child. This charge includes a selection of soft drinks. Any child over the age of 12 will be classed as an adult.
Q. Can I bring my own Florist or decorator?
A. Level Fourteen has preferred suppliers for florals and décor.
You are welcome to bring your own professional supplier with prior approval from Level Fourteen.
Q. Can Level Fourteen supply wedding cakes?
A. Yes, however you many also bring in your own suppliers.
Q. What time can contractors start bringing their equipment in and/or setting up?
A. Music, staging, florist and decorators are allowed access to the venue prior to function to set up. For further information please contact an event manager.
Q. Can I bring my own ipod?
a. Yes, you may bring your own ipod to connect to our audio system.
Q. How do I pay for my function?
A. Payment is by cash, bank cheque or credit card. Please note that there is a 2.5% surcharge for all payments made by the following credit cards:
Visa
Mastercard
AMEX
Level Fourteen acknowledges there are so many variables in creating your big day and with our years of experience we have collated an information package that will help answer most of your questions. Do not hesitate to ask if you cannot see the answer to your questions.